FAQ

Most frequent questions and answers

The price of your move will be determined by the amount of time we spent on your move, how many movers do you need for your project and the extra services you order. You can fill the quote form and get a moving estimate online.

All our prices include the TAX

No, unfortunately you have to pay extra for the packing materials. As usual, they are not included in the price.

You can book moving services at short notice. However, if you need a specific appointment or have other special requests, you should contact us sooner. Thus we can do everything according to your desire. 

Depending on how many movers you want to hire for your project, the price changes. However, we do not charge any extra fees. You pay what you receive on invoice. Each additional mover costs $30 per hour.

You pay after your moving is over. Your foreman will close the contract and you ask you for the payment. 

Planning a move should start at least one month in advance. As Sprint Mover we can advise you in planning and give you important tips. With the planning, the preparations should begin slowly so that you do not forget anything. For this purpose, we have prepared a relocation checklist, which you can take to the rescue.

Yes, we are happy to organize the storage of your goods. Take a look at our storage service for all kinds of furniture and other items.

If necessary, you can of course have your move date postponed. It’s better for you to get in touch as soon as possible. This allows us to enforce your new desired date. In case of rescheduling, we do not refund the deposit paid by you to book a moving day for you. 

On request, we can also pack and unpack your boxes for you. The exact costs must be agreed depending on the moving goods.

Yes, on request you can also help us with the move. However, it is not recommended that you carry items with risk of breakage. In these cases, we recommend that individuals carry cartons and small items. This protects your stuff from damage.

This is not a problem for us. We can make your move in all possible combinations of addresses. The price includes a loading and unloading address. 

Moving boxes should be packed so that you can lift them afterwards.

Yes, it is not necessary to empty the freezer as it will be loaded into the moving truck at the end of the day and after approx. Only in a long-distance removal would the freezer be empty. In addition, the freezer should be defrosted and the condensation water should be removed as there is a risk of slipping when the melt water is released.

No, alcohol is dangerous during a move and is prohibited in our working hours.

No, employees do not smoke while working as some furniture can be damaged.

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